Privacy policy

Privacy Policy – FabForm

Last updated: 18 May 2026

FabForm (“we”, “us”, “our”) operates this Shopify store and provides products and services through our website.

This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website or make a purchase.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

A. Personal Details

  • Name
  • Email address
  • Phone number
  • Billing & shipping address

B. Order & Payment Information

  • Products purchased
  • Transaction details
  • Payment method (processed securely via third-party payment gateways; we do not store full card details)

C. Device & Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and interaction behavior

D. Communication Data

  • Messages sent to customer support
  • Emails or inquiries

2. How We Collect Information

We collect data:

  • Directly from you (orders, forms, checkout)
  • Automatically via cookies and analytics tools
  • Through Shopify and integrated apps
  • From third-party service providers (payments, shipping, analytics)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Manage your account
  • Improve website experience
  • Send order updates
  • Run marketing campaigns (only with consent where required)
  • Prevent fraud and secure transactions
  • Comply with legal obligations

4. Dropshipping & Order Fulfillment Disclosure

FabForm operates on a dropshipping model.

This means:

  • Your order may be fulfilled and shipped by third-party suppliers or logistics partners
  • Your name, address, and order details may be shared with them solely for delivery purposes
  • Delivery timelines may vary depending on supplier location and logistics

We ensure all partners handle your data responsibly.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember preferences
  • Analyze traffic
  • Run advertising campaigns

Cookies may be:

  • Essential cookies (required for site function)
  • Analytics cookies
  • Marketing cookies

You can disable cookies in your browser settings.

6. Sharing of Information

We do not sell your personal data.

We may share your data with:

  • Shopify (our ecommerce platform)
  • Payment processors (for secure transactions)
  • Shipping & fulfillment partners (for order delivery)
  • Marketing platforms (e.g., Google Ads, Meta Ads) with consent where required
  • Analytics providers

We ensure third parties use data only for intended purposes.

7. Marketing & Advertising

We may send promotional emails, SMS, or ads only if you consent or where legally permitted.

You can opt out anytime by:

  • Clicking “unsubscribe” in emails
  • Contacting us directly

We may show ads based on browsing activity using platforms like Google or Meta.

8. Data Security

We use reasonable technical and organizational safeguards to protect your data.

However:

  • No system is 100% secure
  • We cannot guarantee absolute security of data transmitted online

9. Data Retention

We retain your personal data only as long as necessary:

  • To complete transactions
  • For legal compliance
  • For resolving disputes
  • For business operations

10. Your Rights (India – DPDP Act 2023)

As a user in India, you may:

  • Request access to your personal data
  • Request correction or deletion
  • Withdraw consent (where applicable)
  • Request grievance redressal

To exercise rights, contact us below.

11. Children’s Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

12. International Data Transfer

Your data may be processed outside India (including by Shopify and service providers).

We ensure adequate protection through contractual safeguards.

13. Grievance Officer (India Compliance)

For privacy-related concerns:

Grievance Officer / Contact Person
Email: fabform11@gmail.com
Address: Kolkata, West Bengal, 700102, India

We aim to respond within a reasonable timeframe as required by applicable law.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised “Last updated” date.

16. Contact Us

If you have any questions:

📧 Email: fabform11@gmail.com
📍 Kolkata, West Bengal, India